Garage Door Work Based in San Rafael

What Happens After You Call

You call the number, you describe what the door is doing, and we tell you what we think it is before anyone drives out. On a lot of the houses around here, built between 1938 and 1996 with most of the stock dating to the 1960s and 70s, that's usually a torsion spring that's given out or an opener that's outlasted its gears. We carry the common spring sizes and roller types for that era of door because that's what we run into most. If your door is a less common size or a panel style we don't stock, we'll say so on the phone rather than have you wait at home for a truck that can't finish the job. Mild temperate weather here means we're not fighting the kind of swelling, cracking, or ice-jammed track problems that garages in harsher climates deal with, so most calls are mechanical wear, not weather damage. We'll give you a window, show up in it, and the tech working on your door is the one who quoted the fix. If a repair isn't worth it against the cost of a new door, we'll tell you that too before any work starts.

The Areas We Cover

Our shop sits at 1401 Los Gamos Rd in San Rafael, and we work the city and the areas around it. Close in, that's Santa Venetia about 2 miles out and Greenbrae just southwest of us, also around 2 miles. From there we go to Larkspur, Ross, San Anselmo, and Corte Madera, each about 3 miles away, then Kentfield at 4 and Fairfax and Sleepy Hollow around 5. Mill Valley sits about 5 miles off, Lucas Valley-Marinwood and Strawberry around 6, Tiburon and Tamalpais-Homestead Valley near 7, Woodacre about the same distance. Further out we reach Belvedere and Sausalito around 8 miles, then San Pablo, Black Point-Green Point, Stinson Beach, Bayview, Lagunitas-Forest Knolls, and Pinole between 9 and 10 miles. On the outer edge of what we cover are El Sobrante, Bolinas, El Cerrito, Nicasio, Albany, and Hercules around 11 to 12 miles, with Kensington and Rodeo the farthest at 13 and 14. If you're not sure whether your address falls inside this range, call and ask before you book - it saves everyone a wasted trip.

Who Does the Work

The person who answers the phone talks through the problem with you, and the person who shows up at your door is the one doing the repair or install. We work on the doors that are actually out there: older single-piece and sectional doors from the 1960s-70s building boom that makes up most of the housing in this service area, along with newer doors on houses built through the 90s. With a median household income of $137,006 across the area and over 66,000 owner-occupied houses among the 134,170 households we serve, we see a mix of people who want the cheapest fix that holds and people who'd rather replace the door outright and be done with it. We quote both ways and let you pick. What we don't do is sell you a full replacement when a new spring and a tune-up will get another decade out of the door you have. We also won't pretend to have parts on the truck we don't carry - if your door needs an order-in panel or a discontinued opener board, we'll tell you the lead time straight, not string you along.

Frequently asked questions